Frequently Asked Questions

1. General Event Info
What is Hong Kong FinTech Week x StartmeupHK 2026 (HKFTWxSMUHK 2026)?
Hong Kong FinTech Week x StartmeupHK 2026 brings together 45,000+ global leaders, regulators, investors, and innovators in finance, technology, and entrepreneurship from 120+ economies. Building on Hong Kong's unique position as an international gateway, HKFTWxSMUHK 2026 serves as a platform for exchanging insights, fostering networking, forming business deals, and showcasing technological advancements – bridging opportunities between the Chinese Mainland and international markets.
Who are the organisers?
HKFTWxSMUHK 2026 is organised by the Financial Services and the Treasury Bureau, Commerce and Economic Development Bureau, Invest Hong Kong, and co-organised by Hong Kong Monetary Authority, Securities & Futures Commission of Hong Kong, and Insurance Authority, with Finoverse as the appointed event organiser.
When and where will the event take place?
HKFTWxSMUHK 2026 will be held from 2 to 6 November 2026. The Main Conference and exhibition will take place at the Hong Kong Convention and Exhibition Centre (HKCEC) on 2 and 3 November, with additional community events hosted at multiple venues throughout the week.
What does the event include?
It features:
  • High-level keynotes and panel discussions delivered by 1,000+ government leaders and global industry pioneers.
  • 10 specialised forums at Main Conference covering major themes.
  • Over 800 sponsors and exhibitors, as well as 30+ delegations, showcasing innovative solutions.
  • Extensive networking opportunities and more than 100 community events.
  • Startup-focused initiatives, including the Global Fast Track programme.
Who are the attendees?
Attendees come from across fintech and the industries around it, many of them founders, C-suite, directors and heads of business. You can expect to meet:
  • Founders and executives: from fintech startups in payments, digital assets and Web3, wealth tech, insurtech and AI
  • Innovation, digital and business leaders: from banks, insurers, securities firms and asset managers
  • Investors: including venture capitalists and family offices
  • Regulators and government: including official delegations
  • Technology providers: from big tech to SaaS and infrastructure companies
  • Professional services: including consultancies and advisory firms
  • Academia and media
Most attendees are based in Hong Kong and the Chinese Mainland, with a large international group from Asia-Pacific, North America, Europe and the Middle East. Many come to meet potential partners, clients, investors and talent.
What networking opportunities are available at the event?
It features:
  • Main Conference (Nov 2–3, HKCEC): dynamic networking activities in exhibition areas, deal floors, and lounges.
  • Community Events: exclusive events organised throughout the week for enhanced networking opportunities.
  • AI-Powered Business Matching: personalised networking introductions via Samantha, your personal AI networking agent, developed by the appointed event organiser, Finoverse (see Section 10).
Who can attend the event?
The event is open to government and regulatory bodies, corporates, entrepreneurs, startups, investors, tech enthusiasts, industry professionals, and anyone interested in technology, innovation, and collaboration. Tickets are required to attend, so please make sure to register in advance to secure your spot at www.fintechweek.hk/tickets.
How can I stay updated on the latest event announcements?
Visit www.fintechweek.hk, subscribe to the newsletter, or follow official social media channels (LinkedIn/ Instagram/ Facebook/ WeChat/ Rednote) for the latest speakers, sessions, and programme details.
When will the Community Events page launch?
By the end of September 2026, featuring hundreds of events to join throughout the week. Please keep an eye on that page.
When will the full 2026 agenda be published?
We will begin releasing agenda updates in mid-September 2026, with the full schedule finalized by mid-October.
Where can I see the confirmed speakers?
Speaker announcements are already live on our website - visit www.fintechweek.hk/speakers for the latest line-up, with more being added regularly.
What's happening after the Main Conference ends on 3 November?
The week continues with the Immersive Executive Tour in Shenzhen on 4–5 November (see Section 7), plus hundreds of community and side events across Hong Kong and the Greater Bay Area running through 6 November via our Community Events page, launching by the end of September.
2. Exhibition/ Sponsorship
Why exhibit or sponsor Hong Kong FinTech Week x StartmeupHK 2026 (HKFTWxSMUHK 2026)?
HKFTWxSMUHK 2026 is a premier annual gathering in Asia that brings together over 45,000 global industry leaders, regulators, investors, startups, and key decision-makers from more than 120 economies. We offer unparalleled chances for companies to build brand visibility, generate leads, and engage directly with a large and influential audience through a range of partnership opportunities, including:
  • Thought leadership: Position your brand at the forefront of industry-changing conversations and lead the charge in cutting-edge solutions on a global scale.
  • Global brand exposure: Showcase your brand alongside major industry players in front of 45,000+ global attendees under one roof.
  • Regional market access: Leverage Hong Kong's and the event's position as a “super connector” between the Chinese Mainland and international markets - unlock opportunities for cross-boundary growth.
  • Networking opportunities: Engage with potential clients, investors, and business partners from 120+ economies throughout a week of dynamic conferences, exhibitions, and community events.
  • AI-powered personalised connection: Benefit from Samantha, your personal AI networking agent, developed by the appointed event organiser, Finoverse, to help you connect with the right people faster and smarter.
How do we apply to exhibit or sponsor?
Interested companies can apply by filling out the inquiry form on the “Apply to Sponsor” page: www.fintechweek.hk/exhibit-sponsor. Once submitted, the team will follow up with next steps based on your requirements.
Can we discuss a customised partnership opportunity?
Yes, customised partnership opportunities can be discussed. Submit the enquiry form on the “Apply to Sponsor” page: www.fintechweek.hk/exhibit-sponsor, and the team will follow up to explore options tailored to your goals and requirements.
Are there rules for photography and filming at our booth?
Yes. Please see Section 11, Photography and Filming.
3. Startups
What opportunities are available for startups?
HKFTWxSMUHK 2026 serves as a “startup superhighway” to help founders scale globally. Offerings dedicated to startups include:
  • Startup Exhibition Package: A dedicated pod on the exhibition floor to demo your company.
  • Startup Pass: A specialised ticket for founders to attend, network, and access all conference content.
  • Global Fast Track (GFT): GFT's flagship Semi-Finals and Grand Finale, as well as Quick-Fire Pitches, will be held during the Main Conference of HKFTWxSMUHK 2026 (Nov 2–3, 2026). Shortlisted companies will have the opportunity to join the live pitching and showcase their innovations onsite. Visit www.globalfasttrack.hk for details and registration.
What is the difference between a Startup Pass and a Startup Exhibition Package?
  • Startup Exhibition Package: Includes all Startup Pass benefits (three Startup Passes will be provided), plus a physical exhibition booth (setup included) for demos and high-volume lead generation.
  • Startup Pass: An individual attendee ticket providing access to the Main Conference forums, exhibition, and networking events during the week.
Who is eligible for the Startup Pass and Startup Exhibition Package?
These are exclusive to companies established within the last seven years, with annual revenue under US$2 million, and 50 or fewer full-time employees.
Can I transfer my Startup Pass and Startup Exhibition Package to a colleague?
No. Unlike General Pass, Startup Pass and Startup Exhibition Package are non-transferable to maintain an authentic and founder-led startup community.
How to purchase Startup Pass and Startup Exhibition Package?
Startups can purchase the Startup Pass and Startup Exhibition Package directly via the ticketing page at www.fintechweek.hk/tickets.
What's the application deadline for Global Fast Track 2026?
25 September 2026, via www.globalfasttrack.hk.
Is there a cost to apply to Global Fast Track?
No - GFT is free to apply for and participate in.
I want to showcase my product but don't want to compete for score - is there an option?
Yes - sign up for a Live Demo Session instead. Judges give tangible product feedback rather than a competitive score.
What do Global Fast Track Semi-finalists actually receive?
A complimentary 2sqm booth at HKFTWxSMUHK 2026, plus flight reimbursement up to USD 1,000 (applied with restrictions). Grand Finale prizes are still being finalised.
How are Global Fast Track Semi-finalists selected?
Based on the full application form: company, team, creativity, product-market fit, and real-life compatibility.
What are the 8 Global Fast Track competition verticals?
  • FinTech & InsurTech
  • Applied AI for Financial Services
  • Green FinTech, Sustainability & GreenTech
  • Blockchain & Digital Assets
  • HealthTech & Life Sciences
  • AI & Robotics
  • PropTech & Transport
  • Consumer, Hospitality Tech & Creative Industries
When are the Global Fast Track Semi-Finals and Grand Finale?
Semi-Finals on Day 1 (2 Nov, approximately 45–50 minutes per vertical); Grand Finale on Day 2 (3 Nov) afternoon (approximately 70 minutes), with the Award Ceremony immediately after.
4. Delegation
What opportunities are available for international/ Chinese Mainland delegations?
Leading a delegation positions your economy or association as a key player in the global landscape. Benefits include:
  • Global Exposure: Showcase your economy's tech advancements to 45,000+ attendees from 120+ economies through a dedicated pavilion or virtual presence.
  • Soft-landing Opportunities: Connect and explore partnerships with potential clients, investors, and partners from 120+ economies during a week of conferences, exhibitions, and events.
  • Regional Market Access: Leverage Hong Kong's role as a “super connector” between the Chinese Mainland and global markets to explore cross-boundary growth opportunities.
  • AI-Powered Connections: Benefit from Samantha, your personal AI networking agent, developed by the appointed event organiser, Finoverse, to help you connect with the right people faster and smarter.
How to be eligible as a delegation?
The Delegation Lead should gather a minimum of five companies representing their respective economy to showcase innovative solutions and products to global attendees either physically or virtually.
What are the differences between physical and virtual delegations?
Physical delegations receive a dedicated booth at the Hong Kong Convention and Exhibition Centre (HKCEC), allowing for onsite engagement and networking. Virtual delegations, on the other hand, showcase their solutions and participate remotely via the event's digital platform.
Does a delegation need to pay for physical/virtual exhibition opportunities?
The cost of physical participation depends on the size of the pavilion and the requested items from the package. This may include complimentary passes, a potential speaking session at the community space, onsite logo exposure, access to community events, and more for your delegation companies. For virtual delegations, participation is free of charge. You can express your interest by completing the form at www.fintechweek.hk/chinese-mainland-and-international-delegations.
5. Speaking Opportunity
What are the benefits of being a speaker at the event?
  • Establish yourself as a thought leader in the global tech community, speaking in front of 45,000+ attendees from 120+ economies.
  • Premium networking opportunities, including access to exclusive speaker lounges and community events, allowing you to connect with key industry leaders, regulators, and more.
What types of session formats are featured?
Formats include keynotes, fireside chats, and panel discussions, depending on the agenda design and availability suggested by the organisers.
What topics are most relevant for the event?
Sessions addressing current trends, thought leadership, and actionable insights are highly encouraged. In 2026, our 10 forums at Main Conference include Policy and Visionary Forum, AI in Finance Forum, Digital Assets and Web3 Forum, AI and DeepTech Forum, China-Global Innovation Forum, InsurTech and HealthTech Forum, GreenTech Forum, Founder and Startup Venture Forum, Tech Builder Forum, and Creator Forum.
What language will the sessions be conducted in?
The primary language is English, with selected sessions offering Mandarin or bilingual support.
How can I apply to become a speaker?
If interested, please reach out to our team by submitting the “Speaker Application Form”.
6. Ticketing
If I did not receive the registration confirmation email, what should I do?
The confirmation email can sometimes take a couple of hours to arrive. Please also check your spam or junk folder. Note that this confirms your registration only - your ticket QR code is issued separately by Samantha AI (see Section 10).
Can I change my registration details?
For changes to your registration details (e.g., mobile number), please email fintechweek@finoverse.com with the subject “Change Request”.
Can I transfer my tickets?
All pass holders may transfer their tickets to another person within their organisation by emailing fintechweek@finoverse.com at least 14 days prior to the event. Please note that “Startup Exhibition Package,” “Startup Pass,” and “Government Pass” tickets are non-transferable.
What is the refund policy for ticket cancellations?
Refund eligibility depends on your pass type:
  • General, Executive, Investor, and Immersive Executive Tour passes: eligible for a full refund if cancelled at least two months before the event, subject to a 15% administrative fee.
  • Startup Pass and Startup Exhibition Package: non-refundable at any time.
  • Government and Media Passes: complimentary and subject to approval, so no monetary refund applies.
  • Cancellations requested less than two months before the event are not eligible for a refund.
To request a cancellation or refund, email fintechweek@finoverse.com with your registration details. Full terms are available at www.fintechweek.hk/terms-and-conditions.
What payment methods are accepted?
We accept the following payment methods:
  • U.S. Dollars: Credit Card (except American Express)
  • H.K. Dollars: Credit Card (except American Express), Alipay, WeChat Pay, and FPS
If you prefer to arrange payment by invoice, please contact us at fintechweek@finoverse.com for further assistance.
Is personal identification required at the Physical Event?
Yes, please bring personal identification as security checks may be conducted.
Is there an age restriction to attend the event?
Yes, Hong Kong FinTech Week x StartmeupHK 2026 is open to attendees aged 18 or above. Please bring valid ID, as age checks may be conducted at the venue.
How can I obtain an invitation letter for visa purposes?
To obtain a visa invitation letter, please email fintechweek@finoverse.com after you have registered and paid for your ticket.
How can I ensure my privacy and data protection during the Event?
Your personal information will be collected, used, and disclosed in accordance with our Privacy Policy and Hong Kong data privacy laws. You can also adjust your visibility settings within the event app.
What happens if the Event is canceled or postponed?
In the event of cancellation or postponement, announcements will be made promptly regarding ticketing issues. Please refer to the Terms & Conditions for further details.
Can I get a receipt or invoice for my payment?
Yes - please contact fintechweek@finoverse.com after your payment is processed and we'll provide your receipt or invoice.
Can I upgrade my pass after I've already registered (e.g. General → Executive)?
Yes - email fintechweek@finoverse.com to request the upgrade.
Questions about the virtual platform and livestreams? See Section 12: Virtual Platform (Highbar).
7. Immersive Executive Tour - Shenzhen, 4–5 November 2026
What is the Immersive Executive Tour, and what happened to the AI in GBA Forum?
The AI in GBA Forum has been expanded into a full Immersive Executive Tour! The event now kicks off with a half-day conference on the morning of 4 November, followed by exclusive host company site visits across the GBA in the afternoon, leading into 5 November. A government-only roundtable will also take place on afternoon of Day 1.

Meanwhile, the Main Conference at HKCEC continues as planned with 10 forums across 2–3 November. Host company details for the Tour will be announced in October, so stay tuned for updates!
What does the Tour include?
A return coach from Hong Kong on both 4 and 5 November; the conference on the morning of 4 November at the Renaissance Shenzhen Bay Hotel; company visits spanning AI, EV, FinTech, robotics, and wider tech; a cultural attraction visit; complimentary lunch on both days and dinner on 4 November; and access to Business Matching. Accommodation is not included, and the Tour does not include the Main Conference on 2–3 November in Hong Kong.
How much does it cost?
USD 800. Executive Pass holders can add the Tour at a 30% discount - USD 560.
How do I get from Hong Kong to the Shenzhen venue?
A return coach is provided as part of the Tour on both 4 and 5 November. Attendees are responsible for arranging their own entry into the Chinese Mainland.
Do I need a visa to cross into Shenzhen?
Attendees should check their own visa requirements based on nationality. Those who need support can contact fintechweek@finoverse.com for a visa support letter.
I already purchased the AI in GBA Forum Pass (USD 99) - what happens to it?
Your pass is unaffected - you keep access to the 4 November morning conference and lunch. We've already sent you an email introducing the newly restructured Tour, which includes a 30% discount code (USD 560) to add the site-visit activities that follow the conference and lunch on 4–5 November. Please check your inbox, or contact fintechweek@finoverse.com if you can't find it.
Does the Executive Pass include the Tour?
The Executive Pass includes the 4 November morning conference and lunch. Executive Pass holders can add the two-day site-visit extension (4–5 November) at a 30% discount - USD 560.
8. Travel & Accommodation
What's the best way to get from the airport to HKCEC?
Public transport - bus, MTR, or taxi.
Are there hotel recommendations near the venue?
Yes - visit www.fintechweek.hk/travel-perks for our exclusive hotel deals near HKCEC, including distances, rates, and direct booking links.
Are there any discounts on flights?
Yes - Cathay Pacific is offering up to 10% off flights worldwide to Hong Kong for attendees. See www.fintechweek.hk/travel-perks for the event booking code.
9. Main Conference Site Information (HKCEC)
What time do doors open?
Doors open 08:00 – 18:00 on both Main Conference days (2 and 3 November 2026).
Where and when can I collect my event badge?
You can collect your badge in either of two ways:
  • Airport Counter Booth B03 - 31 October to 2 November 2026, 9:00 AM - 8:00 PM
  • Onsite registration counters at HKCEC - 2 and 3 November 2026, 8:00 AM - 6:00 PM (Main Conference doors-open hours)
Is there parking at HKCEC?
No reserved parking is available for the event - public transport is recommended.
Is there somewhere to store luggage or check a coat?
No cloakroom or luggage storage facility is available on-site.
Is there Wi-Fi at the venue?
Yes, complimentary Wi-Fi is provided by HKCEC.
Are meals included with my pass?
Organiser, Speaker, Executive, and Investor Pass holders can enjoy complimentary drinks and food at the exclusive VIP Lounge at Club Manhattan during Hong Kong FinTech Week x StartmeupHK 2026. For other pass holders, please note that complimentary catering is not provided at the Main Conference, although F&B areas are available for purchase at HKCEC. The Immersive Executive Tour is also an exception, as set out in Section 7.
Are there halal / vegetarian / vegan options?
Yes, all three are available.
What is the VIP Lounge, who can access it, and where and when is it open?
The VIP Lounge is an exclusive space at Club Manhattan reserved for Organiser, Speaker, Executive, and Investor Pass holders during Hong Kong FinTech Week x StartmeupHK 2026, offering complimentary food and drinks away from the main conference floor. Located at 3/F, Shopping Arcade, Hong Kong Convention and Exhibition Centre (1 Harbour Road, Wan Chai), the Lounge is open from 09:00 to 15:30 on 2 November 2026 and 09:00 to 16:00 on 3 November 2026.
Do I need to book in advance to access the VIP Lounge, or can I just walk in?
No booking is required. Simply present your Organiser, Speaker, Executive, or Investor badge (or VIP ticket) at the VIP Lounge registration counter for access. Eligible pass holders can collect their VIP ticket at the main registration counter.
Is there a dress code?
No formal dress code - business casual is suggested.
Is the venue wheelchair accessible?
Yes, HKCEC is wheelchair accessible.
Can I bring a colleague who isn't registered?
Only registered guests may attend. Unregistered guests can purchase a pass on-site.
Can I get a certificate of attendance afterward?
Yes - request one after the event by emailing fintechweek@finoverse.com.
Where do I go on-site if I have a question during the event?
There is an on-site information desk for exactly this.
Can I take photos or film at the event?
Please see Section 11, Photography and Filming.
10. Samantha , Your Personal AI Networking Agent
One account per person. Each account is linked to a single email address and a single WhatsApp number, so please register each attendee separately. You cannot sign up on someone else’s behalf here.
What can Samantha help me with?
Your personal AI networking agent Samantha helps you find relevant people at Hong Kong FinTech Week x StartmeupHK 2026 and build a personalised itinerary of sessions and community events. Samantha can also recommend booths and roundtables, answer practical questions and send email summaries of discussions relevant to your interests.
How do I get started?
Register for the event, then check your email for instructions to verify and activate your access.
Do I need to download anything?
No additional download is needed. You can use WhatsApp or the web app. Follow the instructions in your activation email.
How long does the call take?
The call with Samantha takes about 10 minutes. You can speak English or Mandarin.
Why have a call after completing registration?
Your registration provides background. The call helps Samantha understand details that make a match useful, such as the kind of customer you want or the project you need help with. The conversation also helps personalise session and community event recommendations.
What should I say?
Explain what you’re working on, what you need and what you can offer others. For example, “We help banks detect payment fraud and want to find a partner for a pilot” gives Samantha more to work with than “I want to network.”
Can I use one account for more than one person, or register a colleague?
No. Each account is linked to one person, one email address and one WhatsApp number. If you are booking for colleagues, register each of them separately so every attendee gets their own introductions and their own itinerary.
How do introductions work?
Samantha suggests people and explains why you might want to meet. You choose which introductions to accept. When both people agree, Samantha introduces you by email.
Are my contact details shared automatically?
No. Your WhatsApp number and phone number are never shared with anyone, at any point. When you and the other person both accept an introduction, Samantha AI introduces you by email, and your email address is the only detail shared. If you decline, nothing is shared.
How is my data used and protected?
You control what you share. The information you give Samantha AI is used only to arrange your experience at Hong Kong FinTech Week x StartmeupHK 2026: your introductions, your personalised itinerary and your questions during the week.

Your WhatsApp number is never shared with other attendees, sponsors or exhibitors, and an introduction only goes ahead once both people accept it. Every match is reviewed by our team before it reaches you.

Your personal information is handled in accordance with our Privacy Policy and Hong Kong data privacy laws. If you have a question about your data, email fintechweek@finoverse.com.
Can Samantha guarantee a meeting with a particular person?
No. The person needs to be participating in the service and agree to the introduction. Being listed as an attendee or speaker does not guarantee availability for a meeting.
What is a personalised itinerary?
It is a plan of sessions and community events based on your interests and goals. For example, if you’re exploring AI for fraud prevention, Samantha can help you find relevant talks and gatherings where you could continue the conversation.
Does an itinerary recommendation reserve a place?
No. Some community events require a separate registration, ticket or invitation. Check the entry details for each event you want to attend.
Can Samantha answer practical questions during the event?
Yes. Samantha is available 24/7 to help with questions such as finding the venue, locating your ticket or checking lunch times.
Where can I meet connections scheduled through Samantha during the event?
You can host your meetings at two designated zones on the exhibition floor:
  • Samantha Cafe (Hall 5FG): Situated right under the Finoverse booth.
  • Samantha Networking Lounge (Hall 5BC): A dedicated meeting area designed for scheduled 1:1 discussions.
When will I receive my personalized itinerary?
You receive your personalized itinerary after having a call with Samantha. If you had your call more than a week before the event, expect it closer to the event.
Someone else registered me. What should I do?
Ask them to pass on the getting-started instructions associated with your attendee registration. Have the conversation yourself so Samantha understands your own interests and goals.
I can’t find my getting-started email. What should I do?
Check your spam or junk folder. If someone registered on your behalf, check with them too. If you still need help, email the event team at fintechweek@finoverse.com.
Who do I contact if I have a question or a problem?
Email the event team at fintechweek@finoverse.com and we will help.
Looking for the event agenda, livestreams or floor plan? See Section 12: Virtual Platform (Highbar).
11. Photography and Filming
For exhibitors, sponsors and delegations
Can exhibitors bring their own photographer or videographer?
Exhibitors, sponsors and delegations may bring their own crew to photograph and film at their own booth or pavilion. Each photographer or videographer must apply for a Media Pass through Media Accreditation (www.fintechweek.hk/media), and wear it at all times.
What can we film without asking for permission?
Wide shots of your booth, general crowd movement and busy networking moments are fine. The event Terms and Conditions tell all attendees that photography and filming take place at the event. Please don't make any individual visitor the focus of these shots.
When do we need a visitor's consent?
You need clear consent before publishing anything that features an identifiable visitor. This includes close-ups, product demos with a visitor and one-on-one interviews. Tell them who you are and how the footage will be used. Then ask them to agree verbally or sign a short release. If someone says no, don't film them, or remove them from the footage. We recommend displaying a sign at your booth while filming is in progress.
Can we film keynotes, panels and forum sessions?
Recording conference sessions is for personal reference only. Footage or photos of official sessions may not be used for commercial marketing without prior written approval from the organiser. This applies even where your own speaker appears. To request approval or official footage, contact fintechweek@finoverse.com. Selected sessions are also livestreamed for pass holders (see Section 6).
Can we photograph or film other booths?
Only with that exhibitor's permission. Please don't film other exhibitors' products, demos or screens without it.
Are there rules on equipment?
Keep all equipment within your booth. Tripods, lights and cables must not block aisles or neighbouring booths. Drones are not permitted. Large equipment [such as jibs, sliders or extra lighting] needs prior approval from the organiser team. All filming must follow HKCEC venue rules and instructions from event staff.
Can we livestream from our booth?
Yes, from within your booth, following the rules above. Livestreams must not show stage content. They also must not show identifiable visitors without their consent. Keep audio at a level that doesn't disturb neighbouring booths.
Will the official event team photograph or film our booth?
Yes. Official photographers and videographers will cover the exhibition floor, including booths, for event coverage and promotion. Exhibitor staff and visitors may appear in this material, as set out in the Terms and Conditions.
Can exhibitors use official event photos?
Yes. Exhibitors can get official event photos from gump.ai, the same way as general attendees. There's no dedicated exhibitor link. Upload your requirements on gump.ai and its AI will find the photos relevant to your company.
For all attendees
Will I be photographed or filmed at the event?
Yes. The official team, media and exhibitors will photograph, film and record throughout the event. By attending, you agree to this, as set out in the Terms and Conditions. If you have concerns, contact fintechweek@finoverse.com before the event. You can decline any close-up or interview request from an exhibitor.
Can I take photos at the event?
Yes, for personal use only. Commercial use isn't permitted without authorisation. Neither are professional recording equipment or zoom lenses.
12. Virtual Platform (Highbar)
Looking for AI-powered introductions? See Section 10: Samantha, Your Personal AI Networking Agent.
Will there be an event app or virtual platform?
Yes. The official virtual platform for Hong Kong FinTech Week x StartmeupHK 2026 is Highbar, a web-based platform available at https://hkftwxsmuhk.highbar.events. Your login details will be sent to you by email.
What features does the Virtual Platform offer?
The event virtual platform features:
  • Homepage: Your central dashboard for live announcements, daily updates, and quick navigation shortcuts.
  • Bookmarks: Personalise your event experience by saving your must-see sessions, favourite speakers, and key sponsors in one convenient spot.
  • Content: Access the detailed session Agenda, watch live streams on selected stages, view expert Speaker lineups, and explore Sponsor offerings.
  • Floor Plan: Explore the venue before you arrive on site, locate specific stages and zones, and find exhibitor spaces effortlessly.
  • Community: Browse or search the attendee list and connect with fellow attendees.
How do I access the platform?
Go to https://hkftwxsmuhk.highbar.events and log in with your primary registered email address. Complete your profile setup to begin exploring the platform.
Who can access?
Only registered attendees of Hong Kong FinTech Week x StartmeupHK 2026 can access the platform.
Do I need to download anything to use the virtual platform?
No. Highbar is a web-based application, so you can simply access the virtual platform via https://hkftwxsmuhk.highbar.events.
If I can't make it in person, can I watch sessions online?
Yes, for pass holders. Livestreamed sessions are available on our virtual platform to registered pass holders only, using the login details sent with your registration. The sessions available for livestreaming are:
  • Policy and Visionary Forum - selected sessions only
  • AI and DeepTech Forum
  • AI in Finance Forum
  • China-Global Innovation Forum
Can’t find the answer in the FAQs? Please submit your inquiry using the form below.
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